Handling a difficult customer call
A 7-minute branching scenario. Learners pick responses and see how the call plays out.
Sample coming soon
Training people actually finish.
I design and build e-learning for small companies, nonprofits and learning agencies: onboarding, software and process training, compliance, scenario-based practice, and job aids. Fixed prices, clear scope, and courses that work in your LMS the first time.
- Starts at
- $600 for a job aid pack
- Tools
- Articulate Storyline and Rise, Adobe Captivate
- Pricing
- Fixed quote before any work starts
Work samples
Using AI assistants safely at work
A 5-minute microlearning piece on what to share, what to check, and when to ask a person.
Sample coming soon
Offers
| Offer | Scope | Price (CAD) | Turnaround |
|---|---|---|---|
| Microlearning module | 5 to 10 minutes, one storyboard, one round of revisions. | $1,200 to $2,000 | 2 weeks |
| Standard module | 20 to 30 minutes, quizzes, SCORM export. | $5,000 to $8,000 | 4 to 5 weeks |
| Job aid pack | 3 to 5 PDFs or interactive quick references. | $600 to $1,200 | 1 week |
| Full course or program | Several modules, a learning path, assessments and facilitator or manager guides. | Custom quote | Agreed together |
| Agency subcontract | Storyline or Captivate builds to your storyboard. | $60 to $85/hr | Ongoing |
I’m taking on a small number of founding clients at a reduced rate. Ask about it on our first call.
Tools and standards
- Articulate Storyline and Rise, Adobe Captivate, Lectora.
- SCORM 1.2 and 2004 exports, tested in your LMS before handover.
- Built to WCAG 2.1 AA practices: captions, keyboard navigation, alt text and readable contrast.
- I’m available 6 to 8 hours a week, weekday afternoons and evenings, and weekends, Alberta Time. I reply within one business day.
How a project runs
- A 20-minute call to agree on the goal, audience and scope.
- A written quote and statement of work, with 50% upfront.
- Storyboard for your review.
- Build, then one round of revisions.
- SCORM or web export, tested in your LMS. You own the files once paid.
Have a module in mind?
Tell me what people need to learn and by when. I’ll send back a fixed quote.